Patients Can Now Reprocess Declined Payments Online
Posted on May 9, 2018 by Miles Bodzin, DC
We are pleased to announce that you now have the ability to have your clients/patients receive an email when their payment is declined that instructs them to take action and reprocess the payment online.
When the client/patient clicks the [Pay Online] button in the declined email notice, they will be directed to a personalized secure CP Online Form™ that will allow them to reprocess the declined payment.
Those using it so far have reported a significant improvement in getting declined payments to reprocess with nearly no effort at all.
Coming Soon!
Patients will have the ability to update the card-on-file for their scheduled auto-debit payments. The Auto-Debit System® will automatically notify patients to do so when their card-on-file is about to expire.
The Cash Plan Calculator® will have a simpler user-interface for creating and editing plans.
All these great updates are yours to use at no added cost. Updates are always included with your membership!